Altrec Outdoors

Let Your Passion Define Your Path

The Altrec.com LogoWelcome to Altrec.com where we share your passion for the outdoors. Like you, the team at Altrec.com is comprised of outdoor enthusiasts, explorers and adventurers. That's why we seek out the best stories, the best information and the best clothing and equipment available today. Whatever path you choose, we hope to help you along the way.

The Altrec.com Web site launched in March 1999 with the belief that spending time outside - whether climbing a mountain or taking a quiet hike - helps us to live a healthy, balanced life.

Altrec.com is a privately held company with headquarters at 725 SW Umatilla Ave., Redmond, OR 97756. Phone: 541-316-2400.
100% Satisfaction Guarantee.  We are committed to providing the highest quality gear for your outdoor adventures. Altrec.com provides world-class service, exceptionally fast delivery and a straightforward buying experience.

We want you to be 100% satisfied with your Altrec.com purchase. If something isn't right, we guarantee total satisfaction by offering a 100% no-questions-asked lifetime Satisfaction Guarantee on everything we sell. Our unlimited returns policy means we will refund your purchase in full at any time. We want to make sure you have the right gear for your next outdoor adventure.

Easy Returns
We want you to be 100% satisfied with your Altrec.com purchase. If something isn't right, we guarantee total satisfaction by offering a 100% no-questions-asked lifetime Satisfaction Guarantee on everything we sell. Our unlimited returns policy means we will refund your purchase in full at any time. We want to make sure you have the right gear for your next outdoor adventure.

We've done our best to make Returns EASY for you to send back to us.
        
1. In your Account, find your order, choose the items and print your packing list.    

2. Pack the list inside of your package with the item(s) to return.    

3. Send your return package insured with your choice of carrier.

You may also contact our Customer Service department to arrange for returns and receive a Return Merchandise Authorization (RMA) number. Please call 1-800-369-3949 with any questions, or Chat Now . We're available: OUR HOURS - Mon-Fri: 6am-8pm, Sat-Sun: 10am-6pm PST.